Please be aware that we are receiving a huge number of insurance claims to process. As such there is currently up to a two-week processing time.  

Since Covid, most Insurance companies have moved away from the old paper claim forms to online claims. In theory this makes the process faster however each insurance company has a different method of initiating claims. Please check with your insurance company how to initiate your claim. If your policy requires your vet to initiate the claim, please ensure that you have provided us with your Policy number, details and have notified us of the claim.  

We charge a £10.00 Admin Fee for each claim processed. This is to cover the time spent processing the claim. This fee is not claimable against your policy.  

Direct Claims  

We can provide direct claims however, we would require either pre authorisation from the insurance company or proof of policy and authorisation from management in advance of the procedure. This can sometimes take a few days so please allow sufficient time to process this before your pet's procedure. In addition, we charge a Direct Claim fee of £40.00 payable at time of treatment along with your policy excess fee. These fees are not claimable against your policy. 

If you have any queries regarding insurance, please contact the surgery and we will do our best to answer any questions.


Our Surgeries

What Our Clients Say

5.0 ★★★★★ 20 Reviews

24th January 2018 - ★★★★★

"What a friendly place, top quality care for all animals and humans alike. If you want your furry friends cared for, what ever size, Scott and his amazing team will cater for all your needs."
20th January 2018 - ★★★★★

"Excellent service, Scott was great when I had to have my dog put to sleep at home, couldn’t wish for a nicer vets and thank you for the card you sent through the post."
31st May 2017 - ★★★★★

"Excellent professional service quick and simple look forward to the good quality service in years to come and excited now that I can finally walk my lil pup shadow tomorrow."
4th May 2017 - ★★★★★

"Scott and Alice are brilliant vets , knowledgeable and caring . Our 10 year old kitty Mischa had wonderful treatment when she started having several seizures a day. She was put on several meds and has made an amazing full recovery."
October 13th 2016 - ★★★★★

"Fantastic vets and brilliant staff . Scott and his lovely staff have looked after my pug ruby roo and gave gone above and beyond there duty in care ..I can't thank them enough for all there time and dedication they show Ruby roo and I . Thank you x"
October 4th 2016 - ★★★★★

"Scott and the team always go that extra mile with your pets. Very very caring practice. Look after the animals as though they were their own."
October 2nd 2016 - ★★★★★

"Fantastic vets. Scott has done a huge operation on our Labrador Bess and nothing has been to much trouble. The whole team are amazing. Thank you so much to each and everyone of you."
September 1st 2016 - ★★★★★

"Thank you for your kind and friendly approach to animals and owners alike. Professional service indeed. Wishing you all the best for the future."

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Opening Times For Sleaford Vets In Sleaford

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Staff From Sleaford Vets In Sleaford

The Team
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